Unique swimming pool experience in historical wine cellars.

During my 12-night stay, the room wasn't cleaned once, leaving me with an unpleasant bathroom odor at night. The staff only changed towels but ignored my requests for more thorough cleaning. The absence of an elevator meant I had to haul my heavy luggage up steep stairs, which was incredibly frustrating, especially when I needed assistance and was met with rudeness from the reception staff.

Great air conditioning helped in the heat. pool was nice, but cleaning was lacking.

The Urban Room had a beautiful and spacious design, making me feel right at home. The location couldn't be better, with easy access to restaurants and attractions. The swimming pool in the wine cellars was a unique touch that I thoroughly enjoyed. Communication prior to my stay was straightforward, which set a positive tone. However, the absence of elevators made lugging my bags up the steep stairs a challenge. I also found the room cleaning services lacking during my stay, which I hoped would be a bit better for the price I paid. A simple addition like hooks for towels would also enhance the comfort of the room. Despite these minor inconveniences, I appreciate the overall experience and might return for another visit.

The studio apartment was spacious and beautifully designed, featuring a fully equipped kitchen and a comfortable Auping bed. The location was ideal, allowing easy access to a variety of restaurants and attractions. Plus, the indoor pool located in a historical vaulted cellar was a unique bonus!

No lift.

8/10

Y'all, that little spot was a gem! The studio apartment was perfect—clean design and outfitted with everything you need to whip up a meal. My partner and I enjoyed a refreshing dip in the pool after a long day of exploring. The view from our window was charming, too. Just wish the stairs weren’t so steep!

The Urban Room was well-equipped and stylish, offering a cozy atmosphere for our short stay. I appreciated the early check-in and friendly staff, but the lack of a mini bar and no room cleaning during our stay were notable drawbacks.

We stayed in a spacious studio apartment with a lovely balcony overlooking the river, which made for beautiful views. The location was fantastic, with a variety of restaurants and café options just a stroll away. Our children also enjoyed the unique swimming pool experience set in the historic wine cellars, a fun twist for family relaxation.

We found the lack of housekeeping services during our stay to be a disappointment, as it limited our comfort.

the rooms were spacious and impeccably clean! a wonderful breakfast with fresh scrambled eggs 🤤 and great coffee. the staff was always friendly and attentive, adding a personal touch to our stay.

liked everything! 😊 but the park next door had some noise.

This place was a perfect match for a day tour in Maastricht with good value for cost. The bed was excellent, making my stay comfortable after long hours of exploring. Be sure to check the air conditioning if you're staying during warmer months.

Can just recommend for a budget stay

Cozy room, friendly staff, great location, with the hotel being just a 15-minute walk to the central station and featuring early check-in and optional online check-out to speed up your arrival.

Everything was delightful.